Troubleshoot Harvester Connection Errors › Troubleshoot a TCP 10060 Error

Troubleshoot a TCP 10060 Error

Symptom:

When I try to add a Harvester, I receive a connection error that is similar to the following one:

"Could not connect to http://<address>:8066/collector. TCP error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond <address>:8066."

Solution:

Verify that the following conditions are met:

• You correctly entered the IP address of the Harvester or stand-alone server.
• The CA Network Flow Analysis services are running on the Harvester or stand-alone server, including the CA NFA Collection and Poller Webservices (nfa_collpollws on Linux Harvesters).
• If the Harvester is installed on a different server than the NFA console, you confirmed that the Harvester server is running. You also confirmed that the Harvester is configured as described in the CA Network Flow Analysis Installation Guide.